CIN Service Manager

LONDON BOROUGH OF CAMDEN; Greater London; Hybrid; GBP 61,000 - 72,000; Full time

Job summary

A local government authority in Greater London seeks a Service Manager for Children In Need. This role involves leading a multi-agency team to ensure high-quality services for vulnerable children. The successful candidate will be a qualified social worker, possessing knowledge of safeguarding policies and significant team management experience. The position offers permanent full-time employment with a competitive salary, hybrid working options, and a range of benefits including annual leave and a pension scheme.

Benefits

Reimbursement of SWE fees

Zone 1-2 travel card allowance

27 days annual leave increasing to 31

Local Government Pension Scheme

Flexible working opportunities

Interest-free loans

Career development and training

Wellbeing support

Qualifications

• Fully qualified, accredited social work professional with current SWE registration.
• Significant experience managing teams or services.
• In-depth knowledge of children's safeguarding and child protection regulations.

Responsibilities

• Lead operational management for Children in Need and Child protection.
• Deliver high-quality services responsive to community needs.
• Contribute to strategic planning and policy development.

Skills

Team management

Building partnerships

Knowledge of safeguarding policies

Leading change

Education

CQSW, Dip SW, BSc/MSc BA/MA

Leadership/Management Qualification (ILM Level 4 or 5)

Job description

Job Description

Service Manager Children In Need (Job Ref: 3932)

Salary: £61,672 - £71,811

Location: 5 Pancras Square, London N1C 4AG / Hybrid

Hours per week: 36

Contract Type: Permanent / Full Time

Closing Date: Thursday 1st January 2026 at 23:59

Interviews: Tuesday 6th and Wednesday 7th January 2026

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all.

What You'll Be Doing / How You'll Be Involved

We have an exciting opportunity for an insightful, creative and diligent Service Manager for Children in Need Social Care to lead our multi‑agency team.

The post holder will be taking an operational management responsibility for the Children in Need and Child protection ensuring delivery of high quality, inclusive services, responsive to the needs of service users and the wider community and that address the safeguarding needs of children and young people in Camden.

Camden is on a dynamic and exciting journey to implement the National Reform agenda, with the development of locality based Family Help teams and formulating the Multi Agency Child Protection Team, your role will be key in managing the workforce through this period of change demonstrating skilled leadership to drive and deliver high quality relational based practice that ensures families have proportionate, compassionate skilled intervention from practitioners at all levels.

Maintaining high service and professional standards; effective management of resources; delivery in line with Council, Directorate and Service strategies, plans and policies; and Compliance with relevant legislation, as well as good practice standards set down by the Council.

You will participate as a member of the Children’s Safeguarding and Social Work Management Team and contribute to the service’s strategic planning and policy and practice development. Contribute to planning and policy and practice development for Children’s Safeguarding & Social Work on behalf of the service, directorate and the division.

Deputise for the Head of Service of Children In Need. Provide management cover for all other service managers and other management roles in the service as and when required.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. Please note Camden also offers the DBS update service.

Additional Resources

To view the Job Profile, please copy and paste the following URL into your Microsoft Edge browser (note the attached will not open in other browsers): http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11524372/file/document...

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting www.camdenjobs.co.uk/our-stories.

To be considered for this fantastic opportunity it is essential the successful candidate is a fully qualified, accredited social work professional (CQSW, Dip SW, BSc/MSc BA/MA) who holds current SWE registration. Additionally, you'll also need a Leadership/Management Qualification (e.g. ILM Level 4 or 5.)
You'll have experience managing teams or services, leading change and building strong partnerships.

The ideal candidate will possess an in-depth knowledge of policies, statutory regulations and guidance relating to children’s safeguarding and child protection. You'll have significant experience of managing a team or service and ability to take lead responsibility for specific service developments; manage change and develop new services, where necessary, with partner agencies, including developing and maintaining effective partnership arrangements both internal and external to the service.

We strongly encourage applicants to write their applications themselves. While we understand the growing use of AI tools, we believe that personal reflection and authenticity are key to a strong application. Please avoid using AI-generated content when applying.

What We Offer

At Camden, you’ll receive a host of benefits including:

• Reimbursement of SWE fees
• Zone 1-2 travel card allowance
• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities
• Interest free loans
• Access to our incredible staff networks
• Career development and training
• Wellbeing support and activities
• Central London location with excellent transport links

Visit www.camdenjobs.co.uk/staff-benefits for more details.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.

Click here for more information on our commitment.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit https://www.camdenjobs.co.uk/inclusion-and-diversity