Assistant Customer Service jobs in United Kingdom

Job summary

A renewable energy solutions provider in Wales seeks an administrative support professional to manage customer interactions and administrative tasks. The ideal candidate will possess strong communication skills, experience in administration, and an ability to multitask in a fast-paced environment. You will coordinate technician schedules, handle customer enquiries, and manage data in our systems. Enjoy a supportive and friendly work atmosphere where your contributions aid in promoting renewable energy solutions.

Benefits

Qualifications

• Experience in administration or customer service.
• Confidence in using computer and digital systems.

Responsibilities

• Manage daily administrative tasks including emails, phone calls, and scheduling.
• Assist customers with enquiries, job updates, and general support.
• Coordinate bookings and organise technician calendars.
• Update and maintain CRM/job management systems.
• Prepare and manage documents, reports, and compliance files.
• Handle data entry, filing, and general office duties.
• Liaise with customers, suppliers, and internal teams in a professional manner.