Senior Client Advisor — Luxury Retail & Team Coaching

TIFFANY & CO; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious luxury retailer located in Greater London is seeking an experienced professional to drive team performance and enhance client relationships. The ideal candidate will have a strong background in retail or luxury environments and demonstrate exceptional sales results. Responsibilities include leading, coaching the team, and creating an inclusive environment while inspiring clients through rich brand narratives. Comprehensive benefits are provided to ensure employee wellbeing.

Benefits

Comprehensive benefits

Competitive pay

Medical, dental, and eyecare

Paid time off

Qualifications

• Experience in retail or luxury retail or relevant client‑related experience.
• Proven track record in achieving sales results and cultivating relationships.
• Flexibility to work non‑traditional hours, including holidays.

Responsibilities

• Drive team accountability in delivering service and achieving KPIs.
• Lead by example and coach the team on the sales floor.
• Inspire clients and teams through brand storytelling.

Skills

Retail or luxury retail experience

Sales results achievement

Client relationship cultivation

Collaboration and teamwork

Interpersonal and communication skills

Education

College/university degree

Graduate Gemologist degree

Tools

Point of Sale (POS) systems

Microsoft Outlook/email

Job description

A prestigious luxury retailer located in Greater London is seeking an experienced professional to drive team performance and enhance client relationships. The ideal candidate will have a strong background in retail or luxury environments and demonstrate exceptional sales results. Responsibilities include leading, coaching the team, and creating an inclusive environment while inspiring clients through rich brand narratives. Comprehensive benefits are provided to ensure employee wellbeing.