Customer Support Officer — Temp-to-Perm Start (Avonmouth)

Pure Staff Ltd; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Customer Support Officer based in Avonmouth, Bristol. This role is temp-to-perm, offering £14.06 per hour. The successful candidate will handle inbound calls, assist customers with inquiries, and manage cases efficiently. Strong communication and problem-solving skills are essential. Benefits include weekly pay, holiday accrual, and a supportive work environment with access to a perks scheme. Immediate starts available after an interview process.

Benefits

Temp-to-perm opportunity

Weekly pay

Holiday accrued up to 28 days

Supportive working environment

Free onsite parking

Perks scheme access after first payment

Qualifications

• Previous experience in office or call centre-based roles desirable.
• Professional and customer-focused approach.

Responsibilities

• Answer inbound calls and assist customers with inquiries.
• Log and manage cases accurately in the system.
• Provide excellent customer service and resolve issues promptly.
• Work across multiple systems including CRM and email.

Skills

Strong communication

Problem-solving skills

Ability to multitask

Good computer literacy

Attention to detail

Job description

A recruitment agency is seeking a Customer Support Officer based in Avonmouth, Bristol. This role is temp-to-perm, offering £14.06 per hour. The successful candidate will handle inbound calls, assist customers with inquiries, and manage cases efficiently. Strong communication and problem-solving skills are essential. Benefits include weekly pay, holiday accrual, and a supportive work environment with access to a perks scheme. Immediate starts available after an interview process.