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IT Support Technician | Hybrid Role with Growth & Benefits
Resumo da oferta
An IT support specialist company in Ringwood seeks an IT Support Technician who will resolve customer IT issues and provide exceptional service. The role requires enthusiasm for IT and excellent problem-solving skills. Responsibilities include customer support and incident management. Benefits include ongoing training, profit-sharing, hybrid work arrangements, and health insurance. Join a company that values employee growth and offers a supportive team environment.
Serviços
Qualificações
- Strong enthusiasm for IT and eagerness to develop troubleshooting abilities.
- Ability to resolve customer issues using remote support tools.
- Excellent problem-solving skills and customer service orientation.
Responsabilidades
- Take calls from customers to resolve IT issues.
- Act as the first point of contact for customer inquiries.
- Keep customers informed throughout the incident resolution process.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.