Travel Administrator

Gecko Travel Recruitment; North East; On-site; GBP 24,000 - 29,000; Full time

Job summary

A specialist travel operator in the UK is seeking a Travel Administrator to provide administrative support to the Customer Experience team. The role requires excellent communication skills and a passion for customer care. No prior travel industry experience is mandatory, but is advantageous. This position offers a salary of £24,570 and includes benefits such as staff trips and discounts, along with annual salary reviews.

Benefits

Salary of £24,570

Fully office based

Full training and development

Excellent company benefits

Staff trips and discounts

Annual salary reviews

Company pension scheme

Enhanced family leave

Qualifications

• Passion for giving outstanding customer care.
• Excellent communication skills, both written and spoken.
• Friendly and confident communicator.
• High attention to detail.
• Ability to work well in a team.

Responsibilities

• Provide administrative support to ensure a timely customer journey.
• Maintain accurate customer information.

Skills

Outstanding customer care

Excellent communication skills

Attention to detail

Ability to work well in a team

Job description

Overview

Gecko Travel Recruitment are delighted to be working with this Specialist Tour Operator who are looking for a Travel Administrator to join their team on a permanent basis. No previous travel industry experience is necessary, however a passion for travel is advantageous.

As Travel Administrator you will provide administrative support to the Customer Experience team, ensuring a smooth and timely customer journey. It also plays a key part in maintaining accurate customer information while building a strong foundation for future development within the business.

Responsibilities

As Travel Administrator you will:

• Provide administrative support to the Customer Experience team to ensure a smooth and timely customer journey
• Maintain accurate customer information and contribute to building a strong foundation for future development within the business

You will have

• A passion for giving outstanding customer care
• Excellent communication skills, both written and spoken
• The ability to communicate in a friendly and confident manner, primarily in writing but also over the phone
• High attention to detail
• The ability to work well in a team
• Previous travel industry experience (advantageous but not essential)

Benefits

• Salary 24,570
• Fully office based
• Full training and development provided
• Excellent company benefits
• Monday to Friday, 9:00-17:30
• Staff trips and discounts for you, close friends, and family
• Annual salary reviews, company pension scheme, and enhanced family leave