Senior Product Manager

JR United Kingdom; Telford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading AdTech company in Telford is seeking an experienced professional to lead customer conversations and drive strategic initiatives. The ideal candidate has several years of experience in AdTech/MarTech and is comfortable engaging with both executives and end users. Strong user empathy and the ability to analyze market trends are essential for success in this role.

Qualifications

• Several years experience in AdTech/MarTech is mandatory.
• Ability to conduct research initiatives, including competitive benchmarking.
• Strong documentation and presentation skills.

Responsibilities

• Lead customer conversations, including discovery sessions.
• Collaborate with teams to consolidate feedback.
• Identify market trends and opportunities for innovation.

Skills

Experience in AdTech/MarTech

Strategy development

User empathy

Market trend analysis

Job description

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Please note, you will need several years experience in AdTech / MarTech.

This business redefines how brands connect with their customers. Their platform gives brands the flexibility to build and manage a personalised customer experiences across every channel. Designed to work effortlessly with existing tools and teams, it enables fast deployment and easy scaling.

About the role:

• Lead and actively participate in customer conversations, including discovery sessions and requirements-gathering interviews.
• Collaborate cross-functionally with various teams to consolidate feedback and surface actionable insights.
• Conduct or oversee research initiatives, including surveys, usage data analysis, and competitive benchmarking.
• Identify market trends, product gaps, and opportunities for innovation.
• Close the feedback loop with customers, ensuring solutions address original pain points and expectations are clearly managed.
• Partner with Engineering to assess feasibility, scope, and technical considerations.
• Collaborate with UX/UI designers to ensure customer workflows are reflected in intuitive and user-friendly designs.

About you:

• Several years experience in AdTech / MarTech (**this is a non-negotiable**), with a solid grasp of marketing tech stacks, digital workflows, and analytics platforms.
• Comfortable running high-level strategy chats with execs and diving into detailed discovery sessions with end users.
• Able to break down complex ideas into clear, useful documents and presentations that drive action.
• Strong at turning vague requirements into structured, testable goals that make sense for the business.
• Well-versed in how different business models work, what drives revenue, and how to show real ROI.
• Big on user empathy - always focused on understanding pain points and advocating for the best possible experience.