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Nights Team Leader

WHSmith

Gatwick

On-site

GBP 24,000 - 29,000

Full time

Today
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Job summary

A well-known retail company at Gatwick Airport is seeking a Nights Team Leader who will lead a team to deliver exceptional customer service and ensure operational effectiveness. Candidates should have significant retail leadership experience, strong communication skills, and the ability to motivate teams. The role offers an attractive salary of up to £29,000 and various employee benefits, including discounts and an assistance program.

Benefits

Pension scheme
Paid annual leave
Employee discounts
Employee Assistance Programme

Qualifications

  • 5 years continuous references without gaps.
  • Criminal Records Bureau Check needed.
  • Photographic ID required.

Responsibilities

  • Lead and inspire the team for exceptional customer service.
  • Create a positive working environment for colleagues.
  • Ensure operational safety and legality.

Skills

Retail leadership experience
Communication skills
Team motivation
Flexibility

Education

GCSE
Job description
Job Description:
Job information Nights Team Leader from the Company WHSmith, this latest Nights Team Leader job vacancy is located in the city Gatwick Airport RH located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Hospitality field have been opened and published up to the specified time.
Job Responsibility:
Nights Team Leader - WHSmith - Gatwick South Terminal

Contract Type: Permanent

Working hours: 3 on 3 off, 6pm till 6am

As a Nights Team Leader in our Gatwick South Terminal store, you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.

Airport Requirements:

  • 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
  • Criminal Records Bureau Check - to be completed by WHSmith if your application is successful
  • Photographic ID i.e. passport or UK Driving Licence

What being a Nights Team Leader is all about?

  • Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
  • Supporting our colleagues in an environment where everyone feels valued and welcome.
  • Creating a sense of pride within the store to ensure we are operating safely and legally.

What our Store Leadership Team would love to see:

  • Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV.
  • Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
  • Flexibility of approach that will allow you to support other stores in the area when needed.
  • Ability to build strong relationships and communicate clearly and effectively.
  • Experience of supporting employee training and development, and motivating teams to deliver their best.

How we reward our teams:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.

Salary and Benefits:

Salary Up To £29,000.00

Other Information:

Position Type: Permanent

Hours / Week: 39

Full Time / Part Time: Full Time

County: West Sussex

Country: UK

Post Code: RH6 0NN

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