Imaging PACS and RIS Manager | Royal National Orthopaedic Hospital NHS Trust

Royal National Orthopaedic Hospital NHS Trust; London Borough of Harrow; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare organization in London is looking for a PACS and RIS Manager to oversee imaging digital systems management. The ideal candidate must have a degree in Radiography/IT/Health Informatics and previous experience in a similar role. This full-time position (37.5 hours/week) offers various staff benefits including wellbeing support and a rewards platform. Flexible working may be required, including evenings and weekends.

Benefits

24/7 wellbeing support

Rewards & Recognition platform

Dedicated Staff Wellbeing Hub

Salary sacrifice schemes

Qualifications

• Extensive prior experience managing PACS team.
• Specialist knowledge of IT systems and workflows required.
• Flexibility to accommodate evening and weekend hours.

Responsibilities

• Provide management and oversight of PACS, RIS and imaging systems.
• Train Trust staff in Imaging IT solutions.
• Ensure effective operational management and service delivery.

Skills

Prior experience in NHS or private practice

High level communication skills

Troubleshooting ability

Education

Graduate and post graduate degree in Radiography/IT/Health Informatics

Job description

Overview

We are pleased to announce an exciting opportunity for an 8b PACS and RIS Manager to join the Imaging Department at the Royal National Orthopaedic Hospital.

This is a full-time position (37.5 hours per week).

We are looking for candidates with extensive prior experience within a similar role, working within the NHS or within private practice in the UK. Candidates must possess a graduate and post graduate degree in Radiography/IT/Health informatics or show evidence of equivalent training or experience.

Role and responsibilities

This is a dynamic role requiring the successful applicant to provide comprehensive management and oversight of the PACS, RIS and other key Imaging digital systems for the Trust. You will also manage the day-to-day PACS team within the Imaging Department. The Trust is implementing an Electric Health Record (EPIC) in November 2025. The role has overall accountability to the Imaging management team for the efficient day-to-day running and ongoing development of Imaging IT systems in the clinical environment, in order to ensure best patient care at all times. We are looking for a candidate that can use their specialist knowledge and experience to ensure effective operational management and service delivery to support the provision of diagnostic digital services at Trust, regional, and national levels.

• Required to support the Imaging management team to ensure the smooth operation of the Imaging Department.
• Responsible for ensuring that Trust staff are trained and competent in the use of Imaging IT solutions.
• Must have a high level of communication skills and extensive experience with digital system(s) downtime and rectification of these issues.
• Ability to troubleshoot high-level issues and ensure delivery of high-quality user support.
• Ability to build successful relationships with teams from within and outside the Trust.
• Advise and represent the Trust in complex multi-system Digital groups, and lead engagement in terms of information dissemination or project participation/roll out; ensuring deadlines for outputs are met.
• To have responsibility that appropriate systems are in place to ensure that users are aware of the Imaging Digital systems status and are kept informed and receive feedback with ongoing or unresolved issues.

About the Trust and culture

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked #1 among all Acute Specialist Trusts for "We work flexibly."

At RNOH, we’re committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.

Benefits

Joining our organisation means enjoying a wide range of staff benefits, including:

• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare.

Role requirements

Previous experience with managing a PACS team or department is essential and a high level of specialist knowledge of IT systems and associated workflows, applications and hardware. The successful candidate will be expected to provide advice, specialist knowledge and expertise to medical staff, non-medical referrers and other radiography staff, based on this experience.

You will be expected to undertake all aspects of managing the PACS team ensuring that staff are competent and able to maintain the service. The post holder will be expected to accommodate flexible working to include evening and weekend hours as required.

Please see the Job Description and Person Specification for more detail.

This advert closes on Tuesday 30 Sep 2025