Housing Solutions officer ref 1605467

Essential Employment; Kingston upon Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local employment agency in Kingston upon Thames is looking for a dedicated professional to help prevent homelessness by working directly with households in need. This role involves providing comprehensive advice, agreeing on practical steps with clients, and supporting service development while ensuring high levels of customer satisfaction. Strong experience in related fields is preferred. Interested candidates should apply via the agency's website or through email.

Qualifications

• Experience with homelessness services or related fields.
• Ability to manage complex cases and work collaboratively.

Responsibilities

• Agree on practical steps to prevent or relieve homelessness.
• Ensure that performance targets are met and promote services.
• Support the Team Manager in service development.

Job description

Overview

The purpose of the role is to work proactively and collaboratively with households who are homeless or threatened with homelessness to provide comprehensive advice and assist them to prevent their homelessness by retaining their current housing where possible, or otherwise to help them to relieve their homelessness by helping them to secure alternative accommodation.

Responsibilities

You will agree practical and reasonable steps for the Client and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, home owners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. It will be the responsibility of the post holder to ensure that all performance targets are met, promote the profile of the Client’s services and ensure high levels of customer satisfaction and support the Team Manager by contributing to the overall development of the service.

How to apply

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Compliance

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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