Home Admissions Advisor

Cinnamon Care Collection; Warwick; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading care home provider in Warwick seeks a Home Admissions Advisor who is ambitious and dedicated. The candidate will collaborate with the team to manage sales and marketing operations, ensuring that the home meets budget targets while promoting its values. This full-time position requires professional customer service skills, flexibility, and a strong commitment to effectiveness in developing new sales opportunities.

Benefits

Competitive salary plus commission

Recognition as one of the UK’s Best Companies To Work For

Qualifications

• Decisive, self-motivated, and proactive individual required.
• Must possess strong prioritization and workload management skills.
• Excellent interpersonal skills and influencing abilities necessary.

Responsibilities

• Update Sales and Marketing activity database regularly.
• Respond to inquiries and follow up on sales leads.
• Develop and maintain contacts with key care influences.

Job description

Competitive salary dependent on experience plus commission

Full Time Hours

A Top 20 Care Home Group 2024!

Awarded ‘One Of The UK’s Best Companies To Work For’

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, including 66 large en-suite bedrooms and 5 luxury care suites. The home features lounges, dining rooms, an on-site café bar, a cinema, and a hair and beauty salon.

We are seeking an additional Home Admissions Advisor to join our team. The ideal candidate will be ambitious, dedicated, and compassionate, working alongside our current Advisor to ensure the effective operation of Sales and Marketing, meeting budget targets, and filling the home with the appropriate client base to maximize revenue.

The role requires professionalism, excellent customer service, and the promotion of the Cinnamon Care Collection’s values and vision. The HAA will promote the home, conduct external business development, and establish community and professional links.

Main Responsibilities:

• Update the Sales and Marketing activity database regularly and generate activity reports.
• Coordinate input from all team members.
• Respond to sales and marketing inquiries from colleagues and customers, including brochure requests and internet inquiries.
• Gather and follow up on customer information and responses.
• Assist in organizing and preparing for sales events and exhibitions.
• Record and follow up on sales leads to meet targets.
• Prepare reports accurately within deadlines.
• Manage and update the pipeline of potential residents to maximize revenue.
• Develop and maintain contacts with key care influences.
• Identify and pursue new sales opportunities to completion.
• Flexibility to cover the Sales & Marketing office across seven days, including weekends and evenings as needed.

Person Specification:

This role involves close collaboration with the General Manager. The candidate should be decisive, self-motivated, proactive, flexible, and adaptable. Confidence, enthusiasm, and a desire to excel are essential. Strong prioritization, workload management, and interpersonal skills, including influencing abilities, are required.