Director, People Experience

Porch Group; United Kingdom; Remote; GBP 123,000 - 174,000; Full time

Job summary

A leading home services software company is seeking a Director, People Experience to oversee global HR operations. This strategic role focuses on enhancing employee experience and fostering a positive workplace culture across multiple regions. Ideal candidates will have extensive HR experience and a commitment to diversity and inclusion.

Benefits

Healthcare benefits

401(k) plans with employer match

Wellness programs

Flexible paid vacation

Qualifications

• 15+ years’ experience in employee experience or HR roles required.
• Experience in the insurance sector preferred.
• Global HR experience strongly preferred.

Responsibilities

• Develop and lead people experience strategies.
• Oversee HR Business Partner operations globally.
• Lead initiatives that boost employee engagement and retention.

Skills

Strategic leadership

Team management

Project management

Change management

Analytical skills

Education

Bachelor’s degree in Human Resources or related field

Advanced degree or professional HR certification (preferred)

Job description

About PeopleOps Jobs

PeopleOps Jobs is the best place to find next-generation HR and TA roles. Most of the jobs on our site are based in the US and are remote-friendly.

We also have a free advisor service to help you choose the best HRIS, ATS, Payroll, and other HR Software. All the best in your job hunt!

About the Job

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.

As a leader in the home services software-as-a-service (SaaS) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Details

• Job Title: Director, People Experience
• Location: United States
• Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we’d love for you to be a part of it as our Director, People Experience (HRBP Team). As a strategic leader within our People Team, you will oversee Porch’s global HR Business Partner (HRBP) operations across the United States, India, and Mexico. This role is integral to fostering a positive and inclusive employee experience within our distributed work environment. You will drive people strategies that align with organizational goals, ensure seamless collaboration across regions, and build a cohesive culture that supports employee engagement and development worldwide. By leading a high-performing HRBP team, you will directly contribute to Porch’s success by shaping workplace practices, supporting talent growth, and elevating the overall employee experience.

What You Will Do As A Director, People Experience

• Develop and lead the implementation of people experience strategies that align with organizational objectives and foster a positive, inclusive, and high-performing workplace culture across all regions.
• Act as a culture steward, embodying and championing Porch’s core company values in every aspect of your work.
• Serve as a strategic business partner to executive leadership, providing expert guidance on organizational design, talent management, change initiatives, and workforce planning.
• Lead and manage the HR Business Partner team, ensuring effective people management practices, clear goal setting, impactful coaching, and professional development.
• Oversee key people programs, including employee engagement surveys, performance management cycles, and the Great Place to Work survey, leveraging insights to enhance the employee experience.
• Drive initiatives that boost employee engagement, development, and retention, including feedback programs and career growth opportunities.
• Analyze people data and organizational metrics to assess trends, identify improvement opportunities, and recommend evidence-based solutions.
• Collaborate with cross-functional teams to ensure people programs are aligned with business priorities and support the integration of culture across distributed teams.
• Champion inclusion and belonging initiatives to cultivate an environment where all employees feel valued and empowered.
• Manage and resolve complex employee relations matters, promoting fair, consistent practices in line with company values and policies, as well as alignment with federal, state, and local laws and regulations.
• Serve in a player-coach capacity, directly supporting a designated client group while mentoring the broader HRBP team.
• Stay informed on best practices, regulatory changes, and industry trends to proactively recommend enhancements to people experience programs and policies.

What You Will Bring As A Director, People Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field (required).
• 15+ years’ progressive experience in employee experience, HR business partnership, or related HR leadership roles (required).
• Previous experience in the insurance sector is highly preferred.
• Demonstrated experience leading and developing teams, with a track record of driving employee engagement and organizational effectiveness.
• Experience working in global environments and collaborating across multiple regions; global HR experience is strongly preferred.
• Advanced degree (e.g., MBA, MS in Human Resources) or professional HR certification (e.g., SHRM-SCP, SPHR) (preferred).
• Experience with Mexico HR practices and regulations is a strong bonus.
• Previous experience leading an HR org in a public company environment is preferred.
• Preference for candidates based in Washington State or the Pacific Time Zone.
• Strategic leadership, team management, and project/program management skills.
• Analytical acumen with proficiency in people data and organizational metrics.
• Expertise in change management, communication, collaboration, and influence.
• Commitment to diversity, equity, and inclusion initiatives.
• Advanced employee relations expertise and a continuous improvement mindset.
• High emotional intelligence, problem-solving skills, and adaptability in fast-paced environments.

The application window for this position is anticipated to close in 2 weeks (10 business days) from Sept 22, 2025. Please know this may change based on business and interviewing needs.

At this time, Porch Group does not consider applicants from the following states or jurisdictions for Remote positions: Alaska, Delaware, Hawaii, Iowa, Maine, Mississippi, Montana, New Hampshire, West Virginia, or the District of Columbia.

What You Will Get As A Porch Group Team Member

Pay Range*: $168,800 - $236,300 USD annually

Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Additionally, you will be eligible to receive long-term incentive awards, subject to program guidelines and approvals.

You will also be eligible to receive an annual bonus based on individual and company performance, subject to program guidelines and approvals

Our benefits package will provide you with comprehensive coverage for your health, life, and financial wellbeing.

• Our traditional healthcare benefits include three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
• Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
• We offer pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
• We provide company paid Basic Life and AD&D, Short and Long-Term Disability benefits. We also offer Voluntary Life and AD&D plans.
• Both traditional and Roth 401(k) plans are available with a discretionary employer match.
• Supportlinc is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
• LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
• Our wellness programs include flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs

What’s next?

Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.

Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Location: United States (Remote)