Clinical Office Administrator, Haematology

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare Trust in Chertsey is hiring a Clinical Office Administrator to provide comprehensive administrative support to the Haematology Clinical Team. Responsibilities include organizing workloads, handling patient enquiries, and maintaining confidentiality. Ideal candidates will possess excellent clerical skills and effective communication abilities. The role offers a supportive environment with opportunities for career development.

Benefits

Excellent pension scheme

On-site nurseries

On-site staff cafés

On-site parking

Support in career development

Salary Sacrifice schemes

Qualifications

• Proven clerical skills and typing efficiency necessary.
• Ability to communicate effectively with both patients and staff required.
• Familiarity with the Cerner system is advantageous but not a prerequisite.

Responsibilities

• Provide administrative support to the Haematology Clinical Team.
• Organize workload with Consultants and coordinate with Office Coordinators.
• Handle office duties like filing, photocopying, and liaising with patients.

Skills

Excellent clerical and typing skills

Effective communication with patients and staff

Knowledge of the Cerner system

Job description

Overview

The Clinical Office Administrator will provide comprehensive administrative support to the Haematology Clinical Team. The post holder will organise workload with Haematology Consultants and coordinate with Clinical Office Coordinators to ensure an efficient service. Duties include general office tasks, liaising with patients, GPs and hospital staff, handling enquiries by letter, fax, e-mail and telephone, obtaining patient notes, filing, photocopying, sorting post, and duties within the Haematology Day Unit. Confidentiality and initiative are essential.

Responsibilities

• Provide comprehensive administrative support to the Haematology Clinical Team.
• Organise workload with Haematology Consultants and coordinate with Clinical Office Coordinators.
• Carry out general office duties: filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital staff, handling enquiries by letter/fax/e-mail/telephone.
• Ensure an efficient service and contribute to the organisation of work.
• Maintain confidentiality at all times and exercise initiative appropriate to the role.
• Support duties within the Haematology Day Unit.

Qualifications and Skills

• Excellent clerical and typing skills.
• Effective communication with patients and staff.
• Knowledge of the Cerner system is desirable but not essential.

About Ashford and St Peter\'s Hospitals NHS Foundation Trust

Serves a population of more than 410,000 people in North-West Surrey, parts of Hounslow and beyond. Over 3,700 staff across two hospital sites, Ashford and St Peter\'s. We run specialist clinics in the community and strive to be one of the best healthcare Trusts in the country. We are committed to CPD and flexible working.

Benefits

• Excellent pension scheme and annual leave entitlement
• On-site nurseries
• On-site staff cafés
• On-site parking
• Support in career development
• Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics