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French Customer Service Representative Relocation Support & Career Growth!
Job summary
A recruitment agency is seeking a Customer Service Representative for the French market in Lisbon. This full-time role involves providing support to clients with inquiries related to a medical device. Key responsibilities include customer assistance via phone and email, and troubleshooting technical issues. Comprehensive training, private health insurance, and relocation support are provided. EU citizenship is required.
Benefits
Qualifications
- Fluent in French (C2) and English (C1).
- Detail-oriented and customer-focused.
- Comfort with troubleshooting technical issues.
Responsibilities
- Provide expert support to French-speaking customers.
- Troubleshoot technical issues with empathy.
- Assist clients with documentation and order entries.
- Ensure excellent customer experience.
Skills
Location: Lisbon, Portugal (On-Site)
Employment Type: Full-time
Language Requirements: French C2 and English C1
We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.
- Providing expert support to French-speaking customers via phone and email
- Troubleshooting technical issues and offering empathetic, timely solutions
- Assisting clients with documentation, order entries, and product shipments
- Ensuring an excellent customer experience through professionalism and attention to detail
In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes private health insurance, meal allowance, and ongoing support throughout your journey.
Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.
This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply. EU citizenship is requires!
Please upload your CV in English and take the first step toward an exciting career in Portugal— apply now!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.