Italien jobs in Spain

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Data Recrutement

Paris, France

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3

30.06.2025

14.08.2025

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THE COMPANY: International scale-up specializing in influencer marketing

Why join this company?

Leverages cutting-edge data and AI technologies to optimize marketing performance across all major social platforms (Instagram, TikTok, YouTube…).

Certified mission-driven company, part of a leading European tech group, combining high-growth ambition with responsible, impact-focused values.

Headquartered in Paris, with a hybrid and remote-first culture and presence in multiple countries.

MISSION: Lead, structure, and coach a multi-country team of 12+ professionals across Customer Success, Key Account Management, and Support.

In direct report to the CRO:

Define and deploy client success strategies across onboarding, adoption, upsell, QBRs, and retention.

Build trusted, long-term relationships with key client stakeholders (including C-level).

Optimize processes, success metrics, and reporting frameworks to scale client experience operations efficiently.

Identify upsell and cross-sell opportunities and proactively manage risk and churn indicators.

Serve as the voice of the client internally, collaborating with Product, Marketing, and Sales teams.

PROFILE: VP CSM / Client

Must have:

8+ years’ experience in client-facing roles within SaaS, Martech, or digital B2B services.

Proven leadership of large Customer Success / Account Management teams (10+ people).

Strong operational and strategic abilities: process optimization, data-driven decision making, and account growth strategies.

Comfortable managing executive client relationships across international markets.

Experience with CRM/CS tools (Salesforce, Planhat, Modjo, or equivalent).

Interest in the influencer marketing, social media, and data-driven marketing sectors.

Nice to have:

• Spanish, Italian, or French a strong plus

DETAILS:

Location: Paris (hybrid remote)

Salary: €90-110K (fixed + bonus)

Perks: Flexible remote policy, international environment, meaningful mission

PROCESS OF RECRUITMENT:

Video intro with Talent Acquisition

Interview with Head of Client Experience

Case study + business discussion

Final conversation with the executive team