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A technology solutions company in Auvergne-Rhône-Alpes is seeking a Help Desk Technician to provide technical assistance on computer systems. The ideal candidate has experience in customer support, strong communication skills, and a degree in IT or Computer Science. This role involves resolving technical queries efficiently while ensuring customer satisfaction.
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.