Restaurant Server ALL Shifts Full Time

Huddle House; Laboutarie; Sur place; EUR 22 000 - 28 000; Plein temps

Résumé du poste

A community-oriented restaurant is seeking a Restaurant Server to oversee customer service and food service operations. The role involves greeting customers, taking orders, delivering food, and maintaining a clean environment. Ideal candidates will possess excellent customer service skills and an ability to communicate effectively with staff. Previous restaurant experience is preferred. Join our team and help create unique bonds with our customers while providing delicious food in a welcoming atmosphere.

Qualifications

• Must demonstrate excellent customer service skills.
• Effective communication with restaurant staff is necessary.
• Some previous restaurant experience preferred.

Responsabilités

• Oversee day-to-day operations of customer service and food service.
• Greet customers with a warm welcome.
• Take and convey food orders to kitchen staff.
• Deliver food promptly to customers.
• Maintain cleanliness of the assigned serving section.

Connaissances

Excellent customer service skills

Ability to communicate effectively with all restaurant staff

Previous restaurant experience

Description du poste

Overview

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are distinctive among chain restaurants. Our company purpose reflects this: Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe it’s YOUR HOUSE. YOUR KITCHEN. The guest is the boss. We provide freshly prepared food any way guests want it, whether it’s a quick bite before work or a place to sit, chat and laugh with family and friends. We tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN.”

The Restaurant Server will oversee the day-to-day operation of first-class customer service and food service in the restaurant. The incumbent will be responsible for receiving food orders and conveying them to the cook staff, delivering food promptly, and maintaining the cleanliness of the assigned serving section. This role requires providing excellent customer service at all times and being a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Use proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when food is ready
• Handle money from customers, account for all tickets and credit card receipts, and ensure all tickets are rung up and closed before the shift ends
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all prepping and cleaning duties as assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, daily features when applicable, which juices, add-ons, and desserts to suggestively sell
• Know and follow the Huddle House steps of service with each guest to maximize shift sales

Qualifications

• Excellent customer service skills
• Ability to communicate effectively with all restaurant staff
• Some previous restaurant experience preferred
• “Can do” attitude and willingness to be at your shift

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun