Remote CSM — Growth & Retention (France)

Ideals; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading SaaS company is seeking a Customer Success Manager for their remote team in France. The successful candidate will manage around 200 accounts, ensuring client success and satisfaction. Responsibilities include onboarding, renewals, and driving product adoption. Candidates should have substantial experience in B2B environments, particularly in SaaS, along with excellent communication skills. The role offers remote flexibility and numerous resources for personal and professional development.

Prestations

Remote-first flexibility

Home workplace budget

Health insurance via Alan Blue program

Qualifications

• At least 3 years of experience as an Account Manager or CSM in B2B.
• Proven track record managing a book of business of 50+ accounts.

Responsabilités

• Manage a portfolio of roughly 200 accounts.
• Conduct kick-off trainings for new clients.

Connaissances

Full professional proficiency in English (C1)

Customer-driven personality

Excellent communication skills

Formation

B2B experience, preferably in SaaS

Description du poste

A leading SaaS company is seeking a Customer Success Manager for their remote team in France. The successful candidate will manage around 200 accounts, ensuring client success and satisfaction. Responsibilities include onboarding, renewals, and driving product adoption. Candidates should have substantial experience in B2B environments, particularly in SaaS, along with excellent communication skills. The role offers remote flexibility and numerous resources for personal and professional development.