French Customer Service Representative - Relocate Abroad

Cbtalents; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A customer service company is seeking candidates for a full-time position that involves on-site work in Bulgaria, Greece, or Portugal. The role focuses on delivering high-quality customer service to Italian-speaking clients and requires fluency in French and English. Benefits include a competitive salary, relocation package, and health coverage. Candidates should have a positive attitude and basic computer skills.

Prestations

Competitive monthly salary; 2 extra months of salary per year

Relocation package

Health coverage and various employee benefits

Comprehensive training provided by certified trainers

Opportunities for professional development and career advancement

Special events and corporate social responsibility initiatives

Free online language courses

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.

Responsabilités

• Provide high-quality customer service to Italian-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Description du poste

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED. Locations: Bulgaria, Greece or Portugal. Work Model: On-site. Required Languages: French English.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.

Benefits

• Competitive monthly salary; 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1