Customer Experts - French Speaking - Remote in Greece

Dila Recruitment; Paris; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Dila Recruitment is seeking a Customer Support Specialist to ensure high customer satisfaction while efficiently managing inquiries via phone, chat, and email. The role requires fluency in French and excellent communication skills in English. Successful candidates will enjoy benefits including relocation support, a competitive salary with bonuses, and ongoing professional development in a dynamic environment in Greece.

Prestations

Relocation support covering flight and accommodation expenses

Competitive monthly salary + 2 extra salaries per year

Health care benefits and discounts

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State of the art working environment

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed in an efficient and timely manner.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships with all partners and show empathy at all times.
• Work towards reaching targets as set out by the client statement of work as well as internal targets.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player

Description du poste

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Support Specialist

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas