Advisory Solution Consultant, CRM

ServiceNow; Île-de-France; Sur place; EUR 65 000 - 85 000; Plein temps

Résumé du poste

A leading cloud software provider is seeking a Solution Consultant to enhance sales by providing strategic technical support and product demonstrations. The role requires 7 years of experience in pre-sales consulting, proficiency with the ServiceNow platform, and collaborative skills within cross-functional teams. Candidates should be prepared to lead workshops and engage in discovery sessions to align solutions with customer needs. This full-time position is based in Île-de-France and offers flexibility in work arrangements.

Qualifications

• 7 years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform.
• Experience working collaboratively with product management and marketing.

Responsabilités

• Support product sales as a technical expert.
• Lead discovery workshops for customers.
• Provide product demonstrations aligned with customer needs.
• Answer technical questions and provide feedback on product enhancements.

Connaissances

Experience in integrating AI into work processes

Pre-sales solution consulting

Technical expertise with cloud software solutions

Collaborative skills with product management

Territory management skills

Description du poste

As a member of our Solution Consulting team you will have a major impact on our future success by supporting Employee Experience, Customer Workflow, ITX Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales Product Management and the executive team. This is a hands‑on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role :

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product‑specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Support product sales as a technical and domain expert of a client‑facing sales team
• Lead discovery workshops to determine customers’ challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications :

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights or exploring AI’s potential impact on the function or industry.
• 7 years of pre‑sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing partners and professional services
• Territory management skills including pipeline building and working with Sales counterpart to guide execution excellence
• Travel as necessary

Additional Information :

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by addition. All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Key Skills

Business Development, Business Continuity Planning, Cruise, ABB, E Learning, ArchiCAD

Department / Functional Area: Sales

Remote Work: No

Employment Type: Full‑time

Experience: years

Vacancy: 1