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Customer Support (m/f/d) Dutch
Descripción de la vacante
A leading customer service company in Palma de Mallorca is looking for a Customer Support representative who is native in Dutch and has a good knowledge of English. The role involves guiding customers through the ordering process and ensuring satisfaction. The company offers a fixed salary, bonuses, and professional training. Candidates with strong communication skills and a service-oriented mindset are encouraged to apply.
Servicios
Formación
- Strong communication skills and service mentality.
- High degree of self-motivation and willingness to learn.
Responsabilidades
- Provide support through phone for enquiries about products.
- Guide customers through the ordering process.
- Ensure customer satisfaction and meet quality requirements.
Conocimientos
- permanent employment in full time or part time (from 20h/week) - Training takes place on a full-time basis.
- fixed, season-independent salary from day 1, plus performance-related bonus
- service hours Monday to Saturday: 8:00 a.m. to 8:00 p.m. Sundays off
- uncomplicated entry into the job through professional and remunerated induction and training
- free private supplementary health insurance
- big company parties and individual team events
- provide support through phone for enquiries about products, the shop website, the ordering process and shipment tracking
- guiding customers through the ordering process
- competent and conclusive handling of customer enquiries
- ensuring customer satisfaction and meeting the client's quality requirements
- native in speaking Dutch and good knowledge of English
- good working knowledge of MS Office
- strong communication skills and service mentality
- sales or telemarketing experience preferable
- high degree of self-motivation and willingness to learn
Have we awakened your interest? Then we should definitely get to know each other. Don't currently have any application documents to hand? Apply as a Customer Support (m/f/d) Dutch in just a few minutes. We look forward to hearing from you!
Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 30 contact centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!
All names are directed at all genders.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.