Customer Support (m/f/d) Dutch

Avedo - Eine Marke der Ströer X GmbH; Palma de Mallorca; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading customer service company in Palma de Mallorca is looking for a Customer Support representative who is native in Dutch and has a good knowledge of English. The role involves guiding customers through the ordering process and ensuring satisfaction. The company offers a fixed salary, bonuses, and professional training. Candidates with strong communication skills and a service-oriented mindset are encouraged to apply.

Servicios

Free private supplementary health insurance

Fixed, season-independent salary

Performance-related bonus

Big company parties and team events

Professional and remunerated induction and training

Formación

• Strong communication skills and service mentality.
• High degree of self-motivation and willingness to learn.

Responsabilidades

• Provide support through phone for enquiries about products.
• Guide customers through the ordering process.
• Ensure customer satisfaction and meet quality requirements.

Conocimientos

Native in Dutch

Good knowledge of English

Strong communication skills

Sales or telemarketing experience

Good working knowledge of MS Office

Descripción del empleo

Your Benefits

• permanent employment in full time or part time (from 20h/week) - Training takes place on a full-time basis.
• fixed, season-independent salary from day 1, plus performance-related bonus
• service hours Monday to Saturday: 8:00 a.m. to 8:00 p.m. Sundays off
• uncomplicated entry into the job through professional and remunerated induction and training
• free private supplementary health insurance
• big company parties and individual team events

Your Tasks

• provide support through phone for enquiries about products, the shop website, the ordering process and shipment tracking
• guiding customers through the ordering process
• competent and conclusive handling of customer enquiries
• ensuring customer satisfaction and meeting the client's quality requirements

Your Profile

• native in speaking Dutch and good knowledge of English
• good working knowledge of MS Office
• strong communication skills and service mentality
• sales or telemarketing experience preferable
• high degree of self-motivation and willingness to learn

Have we awakened your interest? Then we should definitely get to know each other. Don't currently have any application documents to hand? Apply as a Customer Support (m/f/d) Dutch in just a few minutes. We look forward to hearing from you!

About us

Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 30 contact centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!

All names are directed at all genders.