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SALESFORCE Technical Lead
Job summary
A leading Customer Experience agency in Spain is seeking a Technical Lead to support sales and functional teams with technical solutions. The ideal candidate will have over 3 years of Salesforce.com implementation experience and a strong grasp of agile methodologies. The company offers a permanent contract, flexible benefits, and health insurance, focusing on innovation and professional development.
Benefits
Qualifications
- At least 3 years of full lifecycle Salesforce.com implementation experience.
- Experience as a Salesforce.com developer across modules like Sales Cloud, Service Cloud, and Marketing Cloud.
- Experience with agile methodologies.
Responsibilities
- Support sales and functional teams with technical knowledge.
- Assist the Project/Delivery Manager in technical leadership.
- Identify and notify risks to project/client profitability.
- Ensure technical objectives are achieved and maintain compliance with quality standards.
Skills
Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in marketing technology and customer relationship management, focusing on innovation. We are seeking a Technical Lead.
- Support sales and functional teams with technical knowledge, including solution design, estimation, and assumptions.
- Assist the Project/Delivery Manager in technical leadership, ensuring the platform meets functional requirements.
- Identify and notify risks to project/client profitability and ensure project scope, schedule, and costs are managed effectively.
- Ensure technical objectives are achieved and maintain compliance with quality standards.
- Supervise effort estimations during testing phases.
- Collaborate on project demos and ensure delivery of technical documentation.
- Participate in training and developing the technical team, and identify up-selling and methodological improvement opportunities.
- Contribute to Omega's community of practice through thought leadership and mentoring.
- At least 3 years of full lifecycle Salesforce.com implementation experience.
- Experience as a Salesforce.com developer across modules like Sales Cloud, Service Cloud, and Marketing Cloud.
- Experience with agile methodologies.
- Proficiency in English.
- Permanent contract with flexible scheduling.
- Support for certifications, home office options, and flexible benefits.
- Health insurance and professional development opportunities.
Omega CRM, part of Merkle and Dentsu, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. We are the largest Customer Experience Management agency in Spain, with over 23 years of experience and a diverse team of over 580 professionals from 24 nationalities. Recognized as a Salesforce ecosystem leader, we operate across various industries, delivering omnichannel customer experiences. Our core values are Talent, Flexibility, Commitment, and Innovation. We believe in growing together through our people.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.