Salesforce Technical Lead

JR Spain; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading Customer Experience agency in Spain is seeking a Technical Lead to support sales and functional teams with technical solutions. The ideal candidate will have over 3 years of Salesforce.com implementation experience and a strong grasp of agile methodologies. The company offers a permanent contract, flexible benefits, and health insurance, focusing on innovation and professional development.

Servicios

Permanent contract with flexible scheduling

Support for certifications

Health insurance

Professional development opportunities

Formación

• At least 3 years of full lifecycle Salesforce.com implementation experience.
• Experience as a Salesforce.com developer across modules like Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with agile methodologies.

Responsabilidades

• Support sales and functional teams with technical knowledge.
• Assist the Project/Delivery Manager in technical leadership.
• Identify and notify risks to project/client profitability.
• Ensure technical objectives are achieved and maintain compliance with quality standards.

Conocimientos

Salesforce.com implementation experience

Agile methodologies

Technical leadership

Proficiency in English

Descripción del empleo

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in marketing technology and customer relationship management, focusing on innovation. We are seeking a Technical Lead.

MAIN TASKS:

1. Support sales and functional teams with technical knowledge, including solution design, estimation, and assumptions.
2. Assist the Project/Delivery Manager in technical leadership, ensuring the platform meets functional requirements.
3. Identify and notify risks to project/client profitability and ensure project scope, schedule, and costs are managed effectively.
4. Ensure technical objectives are achieved and maintain compliance with quality standards.
5. Supervise effort estimations during testing phases.
6. Collaborate on project demos and ensure delivery of technical documentation.
7. Participate in training and developing the technical team, and identify up-selling and methodological improvement opportunities.
8. Contribute to Omega's community of practice through thought leadership and mentoring.

REQUIRED EXPERIENCE:

• At least 3 years of full lifecycle Salesforce.com implementation experience.
• Experience as a Salesforce.com developer across modules like Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with agile methodologies.
• Proficiency in English.

WHAT WE OFFER:

• Permanent contract with flexible scheduling.
• Support for certifications, home office options, and flexible benefits.
• Health insurance and professional development opportunities.

About us:

Omega CRM, part of Merkle and Dentsu, specializes in accelerating Business Experience (BX) through customer-centric solutions, technology, data, and AI. We are the largest Customer Experience Management agency in Spain, with over 23 years of experience and a diverse team of over 580 professionals from 24 nationalities. Recognized as a Salesforce ecosystem leader, we operate across various industries, delivering omnichannel customer experiences. Our core values are Talent, Flexibility, Commitment, and Innovation. We believe in growing together through our people.