A leading software company in Spain is looking for a Customer Success Manager to enhance customer relationships and ensure value from their 3D BIM software tools. Responsibilities include onboarding, retention, and managing quotas for renewals and expansions. The ideal candidate will possess over three years in customer-facing roles, with a strong background in the AEC industry and fluency in both Spanish and English. This position offers competitive compensation and professional growth opportunities.
Leistungen
Competitive compensation
Performance-based incentives
Comprehensive benefits package
Professional development opportunities
Qualifikationen
3+ years in customer-facing roles like Customer Success, Sales, or Technical Support.
Experience in the AEC/O Industry.
Proficient in both Spanish and English, written and verbal.
Aufgaben
Own all aspects of the customer relationship lifecycle.
Meet or exceed assigned renewal, expansion, and cross-sell quotas.
Proactively forecast pipeline for assigned accounts.
Kenntnisse
Customer Success
Technical Support
Exceptional communication
Organizational skills
Relationship building
Tools
BIM software
CAD software
SCIA
FRILO
Jobbeschreibung
A leading software company in Spain is looking for a Customer Success Manager to enhance customer relationships and ensure value from their 3D BIM software tools. Responsibilities include onboarding, retention, and managing quotas for renewals and expansions. The ideal candidate will possess over three years in customer-facing roles, with a strong background in the AEC industry and fluency in both Spanish and English. This position offers competitive compensation and professional growth opportunities.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.