French Telesales Agent remote

Recruit4Work; Tarragona; Híbrido; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An international organization seeks a customer service role supporting insurance services by handling inbound calls in French. The ideal candidate will have sales experience and strong customer service skills. This hybrid position offers competitive pay with sales commissions and the chance to work in a dynamic environment.

Servicios

Competitive salary with high sales commissions

Meal vouchers (Tickets Restaurant)

Company-sponsored Life Insurance

Opportunity to take English or Spanish language classes

Formación

• Minimum 1 year of (tele)sales experience.
• Dynamic, detail-oriented, and an excellent communicator.

Responsabilidades

• Handle inbound calls in French, assisting customers with insurance-related services.
• Explain the legal warranty terms and offer additional coverage options.
• Maintain excellent customer service standards.

Conocimientos

Fluent in French

Good command of English

Customer-oriented

Strong negotiation skills

Proactive attitude

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Overview

Become part of an international organization that has been supporting over 16 million people worldwide for more than a century! Do you have sales experience and want to contribute to a team that helps people across the globe? If so, we are looking for you!

You will be a key member of an Elite Team that implements best practices and tests new products and materials to enhance customer experience.

Responsibilities

• Handle inbound calls in French, assisting customers with insurance-related services.
• Answer calls from consumers who have recently purchased an appliance and wish to register it.
• Collect and confirm all necessary details to complete the product registration.
• Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.
• Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.
• Maintain excellent customer service standards, adapt to changes, and work towards set targets.
• Provide valuable feedback on process improvements and best practices.
• Ensure accurate data entry for client registrations and insurance offerings.
• Follow compliance guidelines and company policies.

Your profile

• Fluent in French, with a good command of English and Spanish (B1 level).
• Customer-oriented with a friendly and professional approach.
• Minimum 1 year of (tele)sales experience with strong negotiation skills.
• Dynamic, detail-oriented, diplomatic, and an excellent communicator.
• Team player with a proactive attitude and a passion for delivering great customer service.
• Comfortable using Microsoft Office tools and CRM systems.

Benefits

• Competitive salary with high sales commissions.
• Meal vouchers (Tickets Restaurant).
• Company-sponsored Life Insurance.
• A young, dynamic, and international work environment with modern and comfortable working conditions.
• Opportunity to take English or Spanish language classes.

Location

Hybrid or Remote position, based in Spain