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German-Speaking Customer Support Specialist in Malta
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German-Speaking Customer Support Specialist in Malta
Job summary
A leading recruitment agency is looking for a German-Speaking Customer Support Agent. This full-time role offers a hybrid working model based in Malta, allowing flexibility to work from home while collaborating with a dynamic team. The ideal candidate is a native German speaker with a good command of English and a proactive mindset. Join us to create safer online environments and help users globally.
Benefits
Qualifications
- Native German speaker with strong language skills.
- EU citizenship or valid work permit for Malta.
- Basic to conversational level in English.
Responsibilities
- Respond to customer queries and complaints via email.
- Moderate and review content on digital marketplaces.
- Help protect online users from fraud and scams.
- Collaborate with a supportive multicultural team.
Skills
German-Speaking Customer Support Full-Time (Hybrid Role in Malta)
Are you looking for a career where you can make a real difference? Join our team as a German-Speaking Customer Support Agent and play a key role in ensuring a safe and supportive online environment. Your work will help prevent scams, fraud and harmful activities, protecting millions of users worldwide.
This full-time position offers a hybrid working model based in sunny Malta, giving you the flexibility to work from home while also collaborating with a dynamic team. We value passion and commitment more than prior experience, so if you’re fluent in German with strong writing and reading skills and have a good command of English, this could be the perfect opportunity for you!
- Hybrid working in Malta: Enjoy a balance between remote work and office collaboration.
- Relocation support: We’ll help you move to Malta smoothly.
- Performance bonuses: Be rewarded for team success with regular performance-based incentives.
- Health insurance: Comprehensive health coverage to ensure your well-being.
- Career growth: Benefit from professional development opportunities and a clear path for advancement.
- Flexible shifts: No night shifts! Work morning or late shifts that fit your lifestyle.
- Work-life balance: Managers understand and accommodate personal commitments when needed.
- Respond to customer queries and complaints via email (no phone calls).
- Moderate and review content on digital marketplaces ensuring compliance with guidelines.
- Help protect online users from fraud, scams and inappropriate content.
- Collaborate with a supportive multicultural team based in Malta.
- Native German speaker with strong language skills.
- Good command of English (basic to conversational level).
- EU citizenship or valid work permit for Malta.
- A detail-oriented mindset with excellent decision-making skills and a proactive attitude.
Ready to make a positive impact in the digital space? Join us and be part of a team that helps create safer online environments for all.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
Employment Type: Full Time
Experience: years
Vacancy: 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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