Jobs at Sap in Germany

Head of Regional Physical Security Field Operations (m/w/d)

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed are part of the package.

The Role

The Regional Physical Security Field Operations Team is part of Global Physical Security under the SAP Global Security & Cloud Compliance organization, reporting to the CS&D board area. As the Head of Regional Physical Security Field Operations, you will develop and enhance SAP’s Global Physical Security vision, mission, and strategy at a regional level, oversee the organizational budget and spend, and manage the tactical and operational side of physical security operations.

• Area of responsibility is regional; serves as part of the Global Physical Security Field Operations Leadership Team.
• Accountable for successful and consistent delivery of multiple physical security operations and programs, projects, crisis response, and travel security case management across the organization.
• Accountable for governance of standards, policies, and procedures for physical security personnel and third-party partners in the region.
• Accountable for successful management of third-party guard force operations in the region.
• Accountable for decision making with high regulatory, compliance, financial, and brand impact and/or high complexity of work and life safety.
• Manage relationships with Real Estate & Facilities, HR, IT, Data Center, and other stakeholder partners globally, regionally, and locally, including outside service providers and business partners.
• Responsible for overall risk and compliance activities within the region, with reporting and stewardship to key stakeholders, teams, and executive management.
• Accountable for customer engagement, knowledge management, quality assurance, and organizational learning; transfer relevant knowledge across boundaries.
• Maintain the highest level of professionalism to represent the organization internally and externally, serving as a trusted advisor and ambassador for SAP and affiliated companies.
• Manage security program areas related to financial, operational, and overall compliance efficiency; improve the organization and processes.
• Develop deep understanding of the industry, identify and apply key market information/trends to the organization/processes.
• Lead security processes and interfaces across organizational boundaries inside and outside Global Physical Security management relevant to the area of responsibility.
• Drive operational excellence and quality assurance by providing best practices, problem solving, and leadership for improvements related to complex matters in the area of responsibility.
• Serve as mentor/coach/thought leader.
• Develop and provide reporting to in-line and executive management related to KPIs, SLAs, and other goals/objectives/programs.
• Responsible for hiring and development of talent for the future of the organization.
• Conduct performance/salary management and all matters related to people management.
• The Senior Security Manager is typically accountable for 7-15 direct reports and a significant number of indirect reports.
• Support development of the main strategy for the organization on global or regional levels.
• Serve as a full-time member of the Field Operations Security Program Area (SPA) working group.
• Serve as a consulted member of governance development workgroups including intelligence, investigations, crisis management, travel security, events and personnel protection, and applications and technology.
• Oversee the Field Operations organizational budget on a regional level.
• Manage the tactical and operational side of Physical Security Operations regionally; includes 24/7/365 SOC staffing and operations, alarm monitoring, response, and communications.
• Actively engage in SAP’s Global Crisis Management Team as a regional CMT member or champion.

• Bachelor’s degree or equivalent in higher education; Master’s degree or equivalent preferred.
• Strong understanding of security operations and SOC framework.
• Excellent communication skills with the ability to communicate with executives.
• Ability to remain effective under stress during emergency situations.
• Additional languages are a bonus.
• Solution-oriented working mentality.
• Established network and contacts to relevant operations or other providers/networks.
• Ability to present and discuss Operational Security topics with executive management, SAP customers, and auditors.

• 10+ years in Corporate Security or equivalent (military, law enforcement, private security, etc.).
• Experience with large-scale security operations in a multinational company environment.
• Experience with external providers/networks or comparable organizations.
• Membership on an advanced level in a professional body (e.g., ASIS, OSAC) preferred.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know the members of your extended team and share insights with peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.

To support you in this responsibility you can view relevant information via Success Map for your entire organization. This business execution tool supports you in leading the success of your organization by providing information to guide your direct reports in following through with their responsibilities. Act as a role model by coaching and recognizing your direct reports and providing just-in-time feedback and expecting the same from your direct reports.

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services. As a cloud company with a large global footprint, we are purpose-driven and future-focused, with a collaborative team ethic and commitment to personal development. At SAP, you can bring out your best.

We win with inclusion SAP’s culture of inclusion, focus on health and wellbeing, and flexible working models help ensure that everyone feels included and can run at their best. We are committed to Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities. If you need accommodation to navigate our website or complete your application, please email Recruiting Operations Team: Careers@sap.com.

Please note that any violation of guidelines may result in disqualification from the hiring process.

Requisition ID: 435080 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid