Solution Sales Expert (fmd) Business Data Cloud

SAP; Hannover; Hybrid; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading multinational software company in Germany seeks a Solution Account Lead to drive strategic account management and cloud revenue growth. The role emphasizes customer success through innovative solutions, with responsibilities including managing complex relationships with C-suite and steering partnerships with major consulting entities. Candidates should possess strong account management skills and a deep understanding of SaaS, along with a Bachelor's degree in a relevant field. This position offers opportunities for professional growth within a supportive and inclusive culture.

Leistungen

Continuous learning opportunities

Flexible working models

Health and well-being focus

Qualifikationen

• Management consulting profile with several years of industry experience.
• Proven experience in account management and solution sales roles.
• Strong understanding of solution sales and account planning methodologies.

Aufgaben

• Serve as the LoB owner for assigned accounts, developing strategic plans.
• Drive end-to-end customer value journey and manage transformations.
• Identify and develop new business opportunities within existing accounts.

Kenntnisse

Account management

Solution sales

Customer success

Executive relationship building

Analytical mindset

Stakeholder management

Strategic thinking

Negotiation skills

Problem-solving

Collaboration in matrixed environments

Ausbildung

Bachelor's degree in Business, IT, or related field

Jobbeschreibung

We help the world run better

At SAP we keep it simple : you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

All SAP locations in Germany as for example Walldorf Hamburg Berlin Ratingen Eschborn Gerlingen possible.

Role Overview

The Solution Account Lead (SAL) is a strategic leader who combines deep SAP expertise, business acumen and end-to-end solution area domain knowledge to drive LoB cloud revenue customer success accelerate adoption of innovation (especially AI) and position the organization as a market leader. The SAL shapes transformative solutions and delivers measurable value to customers through thought leadership innovation and strategic execution supporting both specific Lines of Business (LoB) and the overall One SAP strategy.

Key Responsibilities

• Account Ownership & Strategy : Serve as the LoB owner for assigned accounts developing and executing strategic account plans that align with customer goals business objectives and broader account plans by account team.
• Drive End-to-End Customer Value Journey with Domain Expertise : Provide solution area domain expertise and thought leadership to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey owning the transformation roadmap for the LoB.
• Pipeline & Opportunity Management : Identify and develop new business opportunities within existing accounts contributing to pipeline growth and revenue targets.
• Product Success & Innovation : Drive go-to-market for new products engage early with customers validate solutions and influence the product roadmap. Lead AI and innovation initiatives (e.g. BDC Knowledge Graphs scalable PoCs Joule agents).
• Enablement Demos & Prototypes : Support solution advisors to ensure demo system readiness and manage enablement with Demo & Learning teams to provide updated assets and trial environments as part of scalable enablement programs as well as customized demos POCs and prototypes with customer specific data.
• Value Proposition & Executive Engagement : Collaborate with value advisors to create compelling narratives articulating ROI value leakage and competitive advantages. Conduct strategic discovery run value leakage AOTP workshops and deliver persuasive pitches with ways of solving distinct customer business / buying-center challenges to accelerate executive buy-in and drive demand independently of RFPs.
• Commercial Negotiations : Navigate complex pricing and contractual discussions balancing client expectations with organizational profitability and cloud revenue growth.
• Adoption & Consumption : Support Customer Success Management (CSM) communities secure references and manage escalations. Collaborate with CS and CS&D adoption teams to ensure successful delivery of solutions and services monitoring outcomes and driving continuous improvement to maximize customer value.
• Customer Success & Field Impact : Own LoB deal cycles renewals enablement and executive engagement. Elevate customer discussions to prioritize investment and drive measurable outcomes.
• Relationship Building & Governance : Drive C-suite engagements and Buying Center Alignment by fostering long-term high-value relationships and convert executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders focused on solution adoption innovation risks and opportunities.
• Ecosystem & Partner Engagement : Own relationships with strategic consulting partners (e.g. McKinsey Bain Accenture Deloitte PwC EY) to co‑innovate develop joint go‑to‑market strategies and shape disruptive solutions. Maintain direct high‑quality relationships with partner account leads.
• Collaboration & Orchestration : Align closely with Sales Product and Marketing to ensure SAL impact is fully integrated into the go‑to‑market engine with tailored GTM joint accountability and coordination across internal stakeholders for maximum market impact.
• Competitive & Industry Expertise : Maintain deep technical and functional knowledge across SAP at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.

Qualifications & Competencies

Bachelors degree in Business Marketing Information Technology or related field.

Management consulting type profile with several years Industry or Practitioner experience; Executive relationship building skills with proven C‑suite influence.

B2B enterprise experience with multi‑stakeholder SaaS cycles plus top‑tier consulting and deep industry expertise.

Proven experience in account management solution sales or customer success roles.

Strong understanding of solution sales customer value realization and account planning methodologies; Expansion selling track record (account growth).

Deep SAP and domain expertise with strong understanding of AI and innovation trends.

Maps value levers and tell a quantified ROI storytelling and compelling business case creation.

Strategic thinking business acumen relationship building and client advocacy skills.

Excellent communication negotiation and stakeholder management abilities.

Ability to work collaboratively in a matrixed environment and influence without direct authority.

Analytical mindset with a focus on problem‑solving and continuous improvement.

Why This Role Matters

The SAL is pivotal in shaping SAP's market leadership by delivering transformative solutions driving innovation (especially in AI) and orchestrating value across the customer lifecycle. This role is at the intersection of strategy technology and relationship management ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end‑to‑end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose‑driven and future‑focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well‑being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

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