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Operations Manager – DACH (Logistics)
Job summary
A fast-growing e-mobility startup is seeking an Operations Manager to oversee logistics operations in the DACH region. The role involves optimizing processes for efficiency and financial performance, ensuring customer satisfaction, and achieving key logistics metrics. Candidates should have a strong academic background, over 3 years of experience in operations or logistics, and be fluent in German and English. This position offers a dynamic environment, generous stock options, and various perks including discount on e-bikes and public transport support.
Benefits
Qualifications
- 3+ years of experience in Operations, Consulting, or Finance, preferably within logistics or e-commerce.
- Ability to work in a fast-paced and constantly evolving environment.
- Attention to detail and obsession for operational excellence.
Responsibilities
- Own logistics setup and routes in the DACH region.
- Achieve top-tier logistics metrics ensuring seamless operations.
- Design and implement processes to improve efficiency.
Skills
Education
Workster is partnering with a fast‑growing e‑mobility startup to recruit an Operations Manager for the DACH region.
In this role, you will be responsible for managing logistics operations and optimizing processes to improve efficiency, customer experience, and financial performance in one of the fastest‑growing markets in the e‑mobility sector.
- Strategic Oversight: Own logistics setup and routes in the DACH region, focusing on cost optimization, service level enhancement, and long‑term partner relationships.
- Performance Excellence: Achieve top‑tier logistics metrics (ETA, SLA, NPS), ensuring seamless operations.
- Process Optimization: Design and implement processes to improve efficiency, financial performance, and customer experience with logistics partners.
- Performance Monitoring: Establish tools and dashboards for tracking operational performance and identifying areas for improvement.
- Cross‑functional Collaboration: Work closely with internal teams (Operations, Product, Tech) and DACH UpCenter teams to ensure smooth logistics operations across regions.
- Logistics Focus: Ensure operational efficiency, cost control, and customer satisfaction across logistics channels.
- Strong academic background (degree in business, operations, or a related field).
- 3+ years of experience in Operations, Consulting, or Finance, preferably within logistics or e‑commerce.
- Fluency in German and English (both written and spoken).
- Data‑driven with the ability to analyze and optimize processes.
- Superior problem‑solving skills with an ability to address complex operational challenges.
- Comfortable working in a fast‑paced and constantly evolving environment.
- Attention to detail and an obsession for operational excellence.
- Strong leadership with readiness to own a large and complex operational scope.
- High‑impact role in the largest market (DACH) with responsibility for logistics operations.
- Generous stock option plan to benefit from the company’s growth.
- 15% discount on e‑bikes from the company shop every year.
- Public transport support, phone allowance, and a brand‑new MacBook to help you succeed in your role.
- Dynamic, fast‑growing startup with significant learning and growth opportunities.
- Collaborative international team, working across multiple countries and offices.
- Exclusive off‑sites and team events to connect and enjoy with your colleagues.
👉 Sounds like your next step? Apply today.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.