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Customer Support Specialist Multilingual (Greece)
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Customer Support Specialist Multilingual (Greece)
Job summary
A customer support company is seeking a Customer Support Specialist Multilingual to assist customers in various languages. This role offers a competitive salary, performance bonuses, and relocation packages for candidates with EU work authorization. Responsibilities include handling inquiries, providing solutions, and maintaining customer satisfaction. Opportunities for training and career development in an international work environment are also provided.
Benefits
Qualifications
- Fluency in one of the listed languages plus English.
- EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU).
- Strong communication and problem-solving skills.
- Previous customer service or related experience is an advantage.
Responsibilities
- Handle customer inquiries via phone, email, or chat in your native language and English.
- Assist customers with orders, deliveries, and product settings.
- Provide troubleshooting support and problem-solving in line with company guidelines.
- Maintain a high level of professionalism and customer satisfaction.
- Collaborate with team members to ensure quality service delivery.
Job Title: Customer Support Specialist Multilingual (Greece)
Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)
Languages Required: Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish
- Handle customer inquiries via phone, email, or chat in your native language and English
- Assist customers with orders, deliveries, and product settings
- Provide troubleshooting support and problem-solving in line with company guidelines
- Maintain a high level of professionalism and customer satisfaction
- Collaborate with team members to ensure quality service delivery
- Fluency in one of the listed languages + English
- EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
- Strong communication and problem-solving skills
- Previous customer service or related experience is an advantage
- Competitive salary and performance bonuses
- Relocation package (flight, accommodation assistance, and onboarding support)
- Training and career development with global brands
- International work environment with opportunities for growth
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.