Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Berlin; Hybrid; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Support Specialist fluent in a listed language and English for locations in Germany. Responsibilities include handling customer inquiries and providing support. Candidates need EU Work Permit and customer service experience is a plus. Offers competitive salary and relocation support.

Leistungen

Competitive salary

Performance bonuses

Relocation package

Training and career development

International work environment

Qualifikationen

• Fluency in one of the listed languages and English is mandatory.
• EU Work Permit essential; candidates must be authorized to work in the EU.
• Experience in customer service is advantageous.

Aufgaben

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders and deliveries.
• Provide troubleshooting support according to guidelines.

Kenntnisse

Fluency in a listed language

English proficiency

Strong communication skills

Problem-solving skills

Jobbeschreibung

Overview

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required

Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU; no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth