German Customer Support Representative - Lisbon, Portugal (On-site)

Cross Border Talents; Berlin; Vor Ort; EUR 25.000 - 42.000; Vollzeit

Benefits dieser Stelle

Welcome Bonus

Meal allowance

Transport allowance

Health insurance

Relocation support

Accommodation

Zusammenfassung

Cross Border Talents is seeking a German-speaking Customer Support Representative to join our on-site team in Lisbon, Portugal. You will provide technical support to German-speaking customers, troubleshoot issues via phone, email, and chat, and assist with product inquiries to ensure customer satisfaction.

You should be fluent in German (C1/C2) and comfortable with English (B2); strong communication skills and a customer-focused mindset are essential.

Qualifikationen

• Fluent in German (C1/C2).
• Comfortable with English (B2).
• Strong communication skills and customer-focused attitude.
• Problem-solving mindset and tech-savviness.
• Experience in customer service or technical support is a plus.

Aufgaben

• Provide exceptional technical support to German-speaking customers in search and digital spaces.
• Troubleshoot and resolve customer issues via phone, email, and chat.
• Assist with product inquiries and solutions to ensure customer satisfaction.
• Maintain product knowledge and learn about new technologies.

Kenntnisse

German language

English language

Communication skills

Customer focus

Problem solving

Tech-savvy

Jobbeschreibung

German Customer Support Representative - Lisbon, Portugal (On-site)

Job Openings German Customer Support Representative - Lisbon, Portugal (On-site)

About the job German Customer Support Representative - Lisbon, Portugal (On-site)

Location: Lisbon, Portugal (On-site)
Contract Type: Full-time

Are you a German speaker with a passion for customer service and technical support? This is your chance to join an exciting team in Lisbon, one of Europe's most vibrant cities. If you enjoy helping others solve technical issues and want to work in a dynamic and growing environment, this could be the perfect role for you!

What You'll Do:

• Provide exceptional technical support to German-speaking customers in the search engine and digital space.
• Troubleshoot and resolve customer issues via phone, email, and chat.
• Assist with product inquiries, technical queries, and solutions to ensure customer satisfaction.
• Maintain product knowledge and continuously learn about new technological advancements.

What Were Looking For:

• Fluent in German (C1/C2) and comfortable with English (B2).
• Strong communication skills, customer-focused attitude, and problem-solving mindset.
• A tech-savvy individual who enjoys solving technical issues and helping customers.
• Experience in customer service, technical support, or a related field is a plus.

What We Offer:

• Attractive Welcome Bonus to help you get started in your new adventure.
• Meal allowance provided daily to keep you energized.
• Transport allowance to make commuting easier.
• Health insurance from day one (small monthly payment; free after 6 months of the contract).

Relocation Support:

• Accommodation: Shared apartment for up to 12 months at 280/month (all utility bills included), discounted directly from your pay slip.

Why Lisbon?
Lisbon is a city that offers the best of both worlds: a thriving work culture and an amazing lifestyle. Enjoy the sunny, mild climate, and explore the city's lively neighborhoods, stunning views, and rich history. Whether you love outdoor activities, delicious food, or exploring the local culture, Lisbon has something for everyone. It's a welcoming, dynamic city that's perfect for both work and play.

Take advantage of this exciting opportunity to live in one of Europe's most vibrant cities and make a real impact with your customer service expertise. Apply now!

Don't miss out on this opportunity to start your career in Lisbon!