German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Dresden; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A consulting agency is urgently hiring a German-speaking Customer Support Advisor for a fully remote position from Portugal. The role involves assisting drivers through inbound calls, ensuring calm and empathetic communication. The candidate should be a native German speaker with a B2 level in English. This opportunity offers relocation support, a meal card, health insurance, and paid training.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Native German speaker with B2 level English.
• Calm under pressure, friendly, and helpful.
• Customer service experience is a plus, but not required.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle incoming calls, providing calm and helpful responses in emergency situations.
• Coordinate basic support.

Kenntnisse

Native German speaker

B2 level English

Calm under pressure

Friendly and helpful

Jobbeschreibung

German speaker (C1) customer advisor - full remote - Portugal

Job Openings German speaker (C1) customer advisor - full remote - Portugal

About the job German speaker (C1) customer advisor - full remote - Portugal

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support.
No sales involved just clear and empathetic communication over the phone.

You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who Were Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
• Also Possible to work on normal dayshift.
• Customer service experience is a plus, but not required

Whats on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.