Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Frankfurt; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer support company is seeking a Customer Support Specialist Multilingual to assist customers in various languages. This role offers a competitive salary, performance bonuses, and relocation packages for candidates with EU work authorization. Responsibilities include handling inquiries, providing solutions, and maintaining customer satisfaction. Opportunities for training and career development in an international work environment are also provided.

Leistungen

Competitive salary and performance bonuses

Relocation package (flight, accommodation assistance)

Training and career development

Qualifikationen

• Fluency in one of the listed languages plus English.
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU).
• Strong communication and problem-solving skills.
• Previous customer service or related experience is an advantage.

Aufgaben

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Jobbeschreibung

Overview

Job Title: Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)

Contract Type: Full-time, Permanent

Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required: Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Qualifications

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth