Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Hamburg; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer support recruitment firm is seeking multilingual Customer Support Specialists to join international companies based in Greece. In this role, you will handle customer inquiries and assist them with orders and product settings. Fluency in one of the required languages and English is essential, along with strong communication skills. Competitive salary, performance bonuses, and a relocation package are offered for this position.

Leistungen

Competitive salary

Performance bonuses

Relocation package

Training and career development

International work environment

Qualifikationen

• Fluency in one of the listed languages + English.
• Strong communication and problem-solving skills.
• Previous customer service or related experience is an advantage.

Aufgaben

• Handle customer inquiries via phone, email, or chat in your native language and English.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving in line with company guidelines.
• Maintain a high level of professionalism and customer satisfaction.
• Collaborate with team members to ensure quality service delivery.

Kenntnisse

Fluency in one of the listed languages

Effective communication skills

Problem-solving skills

Jobbeschreibung

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English

• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth