Writer à Canada

Location Address: Scarborough (there is some flexibility to WFH if preferred), but this may change to 2-3 times/week – strong preference for candidates in GTA

Contract Duration: 1 year

Possibility of extension & conversion to FTE

Number of Positions: 1

Schedule Hours: Monday-Friday, 9am-5pm

• Business Group: Security Incident management and response.
• Project: Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability

• Exposure to technical areas such as incident response, critical investigations, cyber security breaches.
• Help improve documentations and better respond in the future.

• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from business partners, internal technical team and vendor to improve technical documents.
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials
• Plans writing processes and sets timelines and deadlines.
• Recording meeting minutes for Incident Response calls and team meetings, as needed.

• 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio, JIRA
• Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks
• Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes.
• Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved.
• Improving technical understanding of company security technologies.

• Power BI, MS office suite
• Experience writing law enforcement documents is preferred

• Communicating effectively orally and in writing
• Critical thinking and problem-solving skills
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Detail-oriented
• Ability to meet deadlines and to work independently.
• Excellent organizational skills and attention to detail.
• Excellent writing, editing, and communication skills

• Bachelor\'s degree in a technical field such as computer science or relevant work experience is required

• 1 – 30mins – MS team – HM & Team member– Soft skills & technical skills – 10 questions
• 2 – 30mins – MS teams – HM – Technical writer – Skills & positions - 5 questions

• Ideally the candidate would have experience in Cyber security & Law enforcement - with a strong background in public speaking.