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lavori da Warehouse Supervisor in località Canada

Guest Services Manager — Gaming Floor & Operations

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CAD 80.000
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Voglio ricevere notifiche sulle ultime opportunità lavorative da Warehouse Supervisor.

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Guest Services Manager — Gaming Floor & Operations
Gateway Casinos & Entertainment
Point Edward
In loco
CAD 80.000
Tempo pieno
16 giorni fa

Descrizione del lavoro

A leading gaming and entertainment company in Point Edward seeks a Guest Services Manager to oversee operations and ensure excellent service. The ideal candidate has strong leadership skills and at least 5 years of experience in the gaming industry, including 3 years in a management role. Responsibilities include team management, customer service resolution, and compliance with gaming regulations. This role offers a competitive salary and a dynamic work environment.

Competenze

  • Minimum five years of experience in the gaming industry.
  • Minimum three years of management experience.
  • Ability to obtain registration as a category 1 Gaming Assistant.

Mansioni

  • Manage team performance and delivery of Guest Services activities.
  • Act as the senior leader on the gaming floor.
  • Oversee human resources activities such as training and recruitment.
  • Resolve escalated customer experience issues.

Conoscenze

Leadership skills
Dispute resolution
Organizational skills
Interpersonal skills
Analytical skills
Communication skills
Customer service
Problem-solving skills

Formazione

Post-secondary education in a relevant field
Completion of a management training program

Strumenti

Office PC applications
Descrizione del lavoro
A leading gaming and entertainment company in Point Edward seeks a Guest Services Manager to oversee operations and ensure excellent service. The ideal candidate has strong leadership skills and at least 5 years of experience in the gaming industry, including 3 years in a management role. Responsibilities include team management, customer service resolution, and compliance with gaming regulations. This role offers a competitive salary and a dynamic work environment.
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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.

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