Boutique Manager: Luxury Coffee Experience

Nestlé Nespresso SA; Kelowna; On-site; CAD 70,000 - 80,000; Full time

Job summary

A premium coffee company in Kelowna is seeking a Boutique Manager to drive sales, manage a high-performing team, and ensure exceptional customer service. The successful candidate will have over 5 years of experience in high-volume retail, preferably in the luxury market, with strong coaching and analytical skills. This position offers a competitive salary, comprehensive benefits, and growth opportunities within a supportive and sustainable environment.

Benefits

Competitive wage $70,000.00-$80,000.00 per year + quarterly Bonus

Comprehensive benefits package from day one

Free coffee machine + monthly Nespresso credit

Exclusive employee discounts

Excellent training and development programs

Growth opportunities

Free unlimited coffee during working shifts

Qualifications

• 5+ years of high-volume retail management experience, preferably in luxury retail.
• Demonstrated ability to prioritize and plan multiple tasks effectively.
• Experience in team coaching and development.

Responsibilities

• Achieve sales and service targets in the boutique.
• Drive team motivation and coaching for exceptional customer service.
• Monitor staffing levels to achieve operational goals.

Skills

High-Volume Retail Management

Team-Building Skills

Time Management

Communication Skills

Problem-Solving Skills

Analytical Skills

Passionate about Coffee

Job description

A premium coffee company in Kelowna is seeking a Boutique Manager to drive sales, manage a high-performing team, and ensure exceptional customer service. The successful candidate will have over 5 years of experience in high-volume retail, preferably in the luxury market, with strong coaching and analytical skills. This position offers a competitive salary, comprehensive benefits, and growth opportunities within a supportive and sustainable environment.