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Sales Associate-Print&Services
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Print & Services Associate - Full time
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Sales Associate
Job summary
A leading retail company in Brantford is looking for a Customer Service Associate to deliver exceptional service and drive sales across various categories. The ideal candidate will enhance customer satisfaction, handle transactions, and maintain store standards. Candidates should have at least 3 months of retail experience and strong communication skills. The role offers benefits like associate discounts and recognition programs.
Benefits
Qualifications
- 3 months to 1 year of prior retail experience preferred.
- Strong customer service and communication skills required.
- Ability to work collaboratively in a team environment.
Responsibilities
- Deliver exceptional customer service and enhance customer engagement.
- Drive sales in furniture, technology and supplies.
- Support merchandising and uphold store standards.
- Handle transactions using the POS system.
Skills
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
- Associate Discount
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
Area: 595 West Street, Brantford, ON, N3R7C5, CA
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.