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The Business Architect will work to ensure the growth of Charter's Business Architecture Practice. This senior-level role will be responsible for Charter client business transformation and overseeing critical deliverables such as business capability models, business capabilities, and value streams. This position will work with clients to bridge the gap between technology and business at a foundational level.

Core Competencies :

Building a Collaborative Culture

Charter team members are committed to respectful, active collaboration. They work in partnership with individuals, teams, and customers. They know that commitment to effective collaboration leads to better organizational and client outcomes.

Commitment to Growth and Continuous Learning

Charter team members look for continuous learning and improvement opportunities, removing barriers and supporting the growth of self, team, customers, and organization.

Accountability and Achievement Focus

Charter team members contribute to a culture of high performance and mutual support. They demonstrate commitment to Charter's purpose, encouraging and honoring goals and agreements, and surpassing a standard of excellence.

Stakeholder Engagement and Responsiveness

Charter team members act with a customer-first mentality. They listen to our vendors and customers and let customer-focus guide their decisions.

Technical & Specialized Expertise

Charter team members demonstrate the required education, knowledge, and/or experience in their roles. They can expand and use business and technical knowledge to its full advantage.

Responsibilities : Business Execution

• Participate with the executive team and Charter Principal Business Architect to build the Business Architecture Practice. This will include :
• Participate in defining and evaluating new strategies, deliverables, and the creation of a partner ecosystem.
• Present recommendations and solutions clearly and concisely, focusing on key points to convey the intended message or purpose.
• In conjunction with the Principal Business Architect, lead and participate in the development of sales training insights.
• In conjunction with the Principal Business Architect, lead, build, manage, and enhance the business capability model along a maturity/optimization framework to drive enablement of the longer-term roadmap.
• Additional tasks to grow the Business Architecture Practice as defined from time to time, including the continual development of Business Templates, Best Practices, and managing internal and external communications.

Position Delivery

• Contribute to content creation of case studies, blogs, whitepapers, and social media content.
• Manage priorities, deliverables, and timelines effectively with minimal escalation.
• Drive and facilitate discussions with client business leaders to identify business capabilities in relation to current and future objectives.
• Partner with Charter clients in strategic planning, providing input to scope definition, creating capability roadmaps, and identifying impacts, dependencies, overlaps, and opportunities.

Team Engagement

• Work closely with Service Delivery and solution/technical architects to deliver business architecture guidance and strategy.
• Collaborate with team members participating in the Business Architect Program.
• Lead or participate in additional training and insights as needed.

The duties and responsibilities described above are not exhaustive and may be expanded or modified as required by Charter’s needs.

Knowledge, Skills, and Abilities :

• Strong situational analysis and decision-making abilities.
• Commitment to continuous learning, with new skills acquired annually.
• Experience conducting interviews with business leaders and facilitating change management.
• Proven ability to facilitate group workshops.
• Effective team player capable of influencing at all organizational levels.
• Exceptional communication skills, including written, verbal, and visual communication.

Functional and industry-focused

• Broad, enterprise-wide view of business, strategy, processes, capabilities, enabling technologies, and governance.
• Stay current with industry trends and best practices.
• Experience with model-based representations of complex business information.
• Extensive experience in planning and deploying business and IT/OT initiatives.
• Knowledge of business process modeling, data management, and data architecture.
• Ability to analyze financial reports.
• Ability to act as a liaison between business and IT/OT/data teams, conveying needs and constraints effectively.

Certifications and frameworks

• TOGAF Architecture Certified with a demonstrable body of work delivering measurable value.
• Design Thinking Certificate is an asset.
• Knowledge of Healthcare industry needs and Industry 4.0.
• Knowledge of Operational Technologies (OT), ISA 95 Standards, Purdue Reference Model for CIM.
• Knowledge of frameworks such as ITIL, PMBOK, COBIT, ISA 62443, NIST security and privacy standards is an asset.