Platform Services, Specialist

Interac; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial technology company in Toronto is seeking a Platform Services Specialist to enhance and support their Ingress/Egress platform. The role involves maintaining platform reliability, troubleshooting connectivity issues, and collaborating with diverse teams to ensure secure services. Ideal candidates will have 3–5 years of relevant experience, strong skills in Docker and Python, and a focus on operational excellence. This opportunity offers competitive compensation and benefits.

Benefits

Competitive pay

Education investment

Talented work environment

Qualifications

• Experience with container runtime fundamentals.
• Understanding of Layer 7 proxies and connection pooling.
• Familiarity with tools like grep, sed, jq.

Responsibilities

• Operate and maintain the Ingress/Egress platform.
• Troubleshoot connectivity and routing issues.
• Support secure service onboarding.

Skills

Docker CLI

Python 3

Log and trace analysis

Envoy Proxy

TLS validation

Git

Education

3–5 years in a related field

Tools

Jenkins

Artifactory

Job description

Platform Services, Specialist

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, and high-performance application developers? We want to hear from you.

Role Summary

The Platform Specialist will be responsible for maintaining, enhancing, and supporting Interac’s Ingress/Egress platform components that enable secure, resilient connectivity across critical payment services. This role focuses on operational excellence, troubleshooting, platform reliability, and incremental improvements—not net new system development.

Key Responsibilities

• Operate, maintain, and optimize the Ingress/Egress platform and supporting components.
• Troubleshoot connectivity, routing, TLS/certificate, and traffic flow issues across internal and external systems.
• Support secure service onboarding and connectivity patterns for product teams consuming platform services.
• Perform log & trace analysis to diagnose issues and drive resolution across network/application layers.
• Support platform upgrades, configuration tuning, certificate rotations, and release deployments.
• Collaborate with security, architecture, and product teams to ensure compliance, reliability, and resiliency.
• Maintain documentation, runbooks, deployment guides, and operational procedures.

Required Skills & Knowledge

Platform & Container Tooling

• Docker CLI, Docker Compose, container runtime fundamentals
• Git, Jenkins, Artifactory deployment flows

Languages / File Formats

• Python 3, Lua 5.1, Bash/Shell scripting
• YAML, INI configuration formats

Networking & Traffic Management

• Envoy Proxy (or similar Layer 7 proxies)
• Understanding of L4 vs L7 routing, connection pooling, keep-alives
• Load balancing concepts and health probing

Security Fundamentals

• RSA cryptography (encryption, signing)
• JSON Web Token (JWT), X.509 cert formats
• TLS validation, mutual TLS, certificate pinning

Triage & Troubleshooting

• Log and trace analysis
• Familiarity with tools: grep, sed, jq, curl, wget, zcat
• Ability to interpret stack traces and failure patterns end-to-end

Application Development (Nice to Have but Not Primary)

• Comfortable making small code changes / patches for reliability and bug fixes

Ideal Profile

• 3–5 years of relevant professional experience in a similar role or related field.
• Strong operational mindset; focuses on stability, uptime, and reliability.
• Clear, structured communicator who can collaborate with engineers, service owners, and product teams.
• Comfortable working in production-critical environments.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• 5-year employment verification;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work

We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you.

Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.

Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.