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At itracks, client support is our top priority. Whether you're preparing for a project, in the middle of fieldwork, or wrapping up your research, our team is ready to assist—no bots, no long waits, just real help from real people.
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Send detailed support requests to help@itracks.com with our industry-leading 16-minute average response time. Perfect for less urgent inquiries and comprehensive support needs.
Built with researchers, observers and participants in mind.
“We’ve never had a project with observers where they didn’t ask a question. And there’s something significant they’re asking, something in the discussion that has sparked a curiosity they weren’t thinking about previously.”
Partner, BrandOutlook,
From project kickoff to final deliverables, we provide responsive, personalized support whenever you need it, no matter what stage of research you're in.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.