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In-Person Service Advocate – Public Service Impact
Job summary
A public service organization in British Columbia is seeking a Customer Service Representative to provide exceptional service in-person, by phone, and online. Candidates should have Grade 12 or equivalent, and experience in inclusive customer service in a dynamic environment. This role involves data entry and processing payments, with a commitment to delivering 'Service with Heart'. Opportunities are available in various locations including 100 Mile House.
Benefits
Qualifications
- Experience providing inclusive customer service to a diverse clientele.
- Experience delivering service excellence in a high‑volume environment.
- Experience using digital applications/databases for information management.
Responsibilities
- Assist customers in-person, by phone, and through digital channels.
- Perform data entry and process payments according to guidelines.
- Deliver inclusive service that positively impacts the community.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.