Vacantes en Saint Bruno, United States

Employer Industry: Customer Experience and Business Process Outsourcing

Why consider this job opportunity:

• Hourly pay plus bonuses
• Paid Time Off and comprehensive health benefits (medical, dental, vision) after 90 days
• Flexible schedules and remote work-from-home options
• Opportunities for career advancement and professional growth
• Engaging work environment with daily contests and prizes
• Casual dress code and company-provided equipment

• Handle inbound customer inquiries and troubleshoot basic technical issues
• Resolve customer issues while ensuring a best-in-class customer experience
• Utilize systems and technology for account management tasks
• Recognize sales opportunities and apply sales skills to upgrade services
• Escalate customer dissatisfaction appropriately to management

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

• Previous customer service or technical support experience
• Strong aptitude for conflict resolution and problem-solving
• Experience in a fast-paced work environment

#CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits #BPO

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.