Business Analyst

Technitask; Remote; CAD 80,000 - 100,000; Full time

Job summary

An IT management firm is seeking an experienced Business Analyst for a 6-month contract role to support healthcare technology transformation. The ideal candidate will hold IIBA, Prosci, and Scrum Master certifications, with over 10 years of experience in business analysis in healthcare settings. Responsibilities include documenting requirements, facilitating stakeholder communication, and ensuring successful implementation of Electronic Patient Record systems while working remotely.

Qualifications

• 10 years’ experience in business analysis supporting information systems.
• Experience in healthcare settings is required.
• Experience in implementing Electronic Patient Record applications.

Responsibilities

• Facilitate healthcare delivery transformation using technology.
• Document customer requirements and business processes.
• Gather technical and configuration requirements from clinical stakeholders.

Skills

Business analysis

Problem solving

Organizational skills

Communication

Education

IIBA Certified Business Analysis Professional CBAP

Prosci (ADKAR) Organizational Change Management

Certified Scrum Master CSM

Job description

Why Technitask

Technitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of SAP functional consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.

• • We bring SAP technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.

• • We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.

• • We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering SAP solutions.

What you’ll do

• Digital Health, a Shared Health service, will facilitate the improvement and enablement of healthcare delivery transformation through the use of information and communication technology. The focus is to provide efficient, effective information management and communication technology processes across the provincial health sector.

What you'll need

• Valid IIBA Certified Business Analysis Professional CBAP certification. Proof of the certification shall be provided with the response.

• Valid Prosci (ADKAR) Organizational Change Management certification. Proof of the certification shall be provided with the response.

• Valid Certified Scrum Master CSM. Proof of the certification is requested with the response.

• 10 years’ experience performing business analysis tasks supporting information system implementation projects and process mapping activities. Experience should include documenting customer requirements, and business processes and identifying where the capability gaps lie. The response should include at least 3 examples including duration of the project or work that total at least 10 years.

• 3 years’ experience eliciting requirements from stakeholders and implementing systems in a healthcare setting. The response should include at least 1 example including duration of the project or work that total at least 3 years.

• 3 years’ experience implementing a project across multiple hospitals including gathering technical and configuration requirements from clinical stakeholders. The response should include at least 1 example including duration of the project or work that total at least 3 years.

• 3 years’ experience directly configuring hospital EPR (Electronic Patient Record) applications. The response should include at least 1 example including duration of the project or work that total at least 3 years.

• 3 years’ experience directly related to EHCR (Electronic Home Care Record) implementation. The response should include at least 1 example including duration of the project or work that total at least 3 years.

Who you are

• Problem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.
• Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward.
• Team player: You effectively partner with others to get things done.
• Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.
• Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.

Additional information

• Contract role
• Duration: 6 months
• Remote
• Background check required

Our belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.