Jobs in Richmond, Canada

The Rehabilitation Service is looking for a motivated person to join its team as a Bilingual Functional Rehabilitation Specialist. Reporting to the Rehabilitation Section Chief of the Montreal office, the functional rehabilitation specialist will assume case management for Montreal and the National Rehabilitation Team.

• Develop and implement innovative functional rehabilitation services and goal‑oriented rehabilitation programs for insured persons receiving short- and long‑term disability benefits.

• Collaborate and communicate effectively, in person or in‑person, with colleagues, policyholders, insureds, physicians and other health care professionals to deliver complex and sometimes difficult messages.

• Work with our policyholders to develop creative solutions for return‑to‑work plans.

• Contribute to the overall profitability of the disability department by accelerating the return to health and sustainable return to work of insured persons.

• Effective budget management.

• Supplier management: ensuring that we provide our policyholders with the most effective and efficient services.

• Hold a relevant university degree (health, mental health, psychology, HR or other).

• Have a valid driver's license and a car.

• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

• Solid knowledge of rehabilitation, disability insurance and medical terminology industry standards.

• Know Windows, Word and Excel software.

• Ability to make difficult decisions with significant impacts for policyholders.

• Proven ability to solve problems.

• Analytical skills and proven organizational skills.

• Be able to work independently and in a team.

• RSO, CPAB or other insurance-related training would be an asset.

• Experience in budget management.

• Extensive experience in disability or functional rehabilitation (5 years) or several years of experience in active rehabilitation.

• Be able to handle a heavy workload as well as the stress and pressure of multi‑tasking and direct communication with policyholders.

• Have interpersonal skills and be able to manage conflicts.

• Be accurate and thorough.

• Demonstrated ability to brainstorm creative solutions.

• Interest in wanting to support individuals to return to work.

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

CAN, Quebec - Full Time Remote

Remote

$51,375.00 CAD - $85,625.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.