Jobs in Rhein, United States

Employer Industry: Clinical Research and Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a supportive and collaborative environment
- Engage in meaningful work that directly impacts patient outcomes
- Chance to be part of a global team with diverse experiences
- Participate in continuous education and training sessions

What to Expect (Job Responsibilities):
- Provide clinical support through telephone, email, and web-based communication to patients, pharmacists, and healthcare professionals
- Deliver patient counseling according to pharmaceutical manufacturer requirements
- Manage internal program clinical referrals and handle voice messages per established policies
- Report adverse events or drug reactions within specified timeframes
- Coordinate advanced reimbursement navigation and administrative services for patients

What is Required (Qualifications):
- University degree or equivalent active healthcare practitioner designation (nurse, pharmacist, pharmacy technician, social worker, etc.)
- Minimum of 1 year of relevant experience in pharmacy, patient assistance, nursing, or call center environments
- Fluently bilingual in French and English
- Strong computer and telecommunication skills with knowledge of health insurance and pharmacy transactions
- Ability to work rotating shifts from 9am to 9pm AST, Monday to Friday

How to Stand Out (Preferred Qualifications):
- Experience in specialty pharmacy and patient assistance programs
- Strong communication skills and excellent telephone etiquette
- Ability to multitask in a fast-paced environment
- Willingness to seek opportunities for professional development
- Familiarity with drug reimbursement processes

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