Jobs in Morrisville, Canada
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Remote Customer Success Specialist
Job summary
A leading fitness equipment supplier is looking for a Remote Customer Service Specialist to enhance customer experience from order to installation. This role involves handling inquiries via phone, email, or chat, resolving issues, and maintaining customer satisfaction. Candidates should have at least 1 year of experience in customer service, strong communication skills, and a positive attitude. The position offers competitive hourly pay and comprehensive benefits, all within a supportive remote work environment.
Benefits
Qualifications
- 1+ years of experience in customer service, support, or client-facing role.
- Strong communication and problem-solving skills.
- Ability to stay organized and manage multiple priorities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Help customers with orders, shipping questions, and troubleshooting.
- Collaborate with fulfillment, sales, and service teams to resolve issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.